Policies

Privacy policy

How PesaCrash (Betwin Limited) collects and uses your information, in line with Kenya's Data Protection Act, 2019.

01What we collect

  • Your mobile number, nickname and password (stored only as a secure hash).
  • Your deposits, withdrawals and bets, as the law requires us to keep them.
  • Basic technical data such as your device and IP address, to keep your account secure.

02How we use it

  • To run your account, process M-PESA payments and pay your winnings.
  • To send you account messages by SMS, such as password reset codes.
  • To meet our licence obligations and prevent fraud.

03Who we share it with

Only with payment and game providers that need it to serve you, and with authorities where the law requires. We never sell your data.

04Your rights

You can ask to see, correct or delete your data. Call us on 0111 013 100 or visit our office at Mountain Mall, 3rd Floor, Office D16, Thika Superhighway.